Privacy Policy

**Privacy Policy for Highland Ethiopia Tours**

 

This Privacy Policy describes how Highland Ethiopia Tours collects, uses, and discloses personal information when you use our services or interact with us. We are committed to protecting your privacy and ensuring the security of your personal information.

 

**Information We Collect**

 

We may collect the following types of personal information:

 

1. **Personal Identifiers**: Name, date of birth, passport details, and contact information (e.g., address, email, phone number).

2. **Travel Information**: Travel itinerary, bookings, preferences, and special requests.

3. **Payment Information**: Credit card details or other payment information.

4. **Device Information**: IP address, browser type, device type, and other technical information when you visit our website.

 

**How We Use Your Information**

 

We use the personal information we collect for the following purposes:

 

1. **Providing Services**: Managing bookings, reservations, and travel arrangements.

2. **Communication**: Sending booking confirmations, updates, and responding to inquiries.

3. **Customer Support**: Assisting with inquiries, feedback, and complaints.

4. **Marketing**: Sending promotional offers and newsletters where permitted by law.

5. **Legal Compliance**: Complying with legal obligations and preventing fraud.

 

**Data Sharing**

 

We may share your personal information with:

 

1. **Service Providers**: Third-party partners and vendors who assist us in providing our services (e.g., airlines, hotels).

2. **Legal and Safety**: When required by law or to protect the safety of our customers or others.

 

**Data Retention**

 

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

 

**Your Rights**

 

You have the right to:

 

1. Access and receive a copy of your personal information.

2. Correct any inaccurate information.

3. Request erasure of your personal information, subject to legal requirements.

4. Object to the processing of your personal information.